Returns & Exchanges
We do not accept returns or exchanges for change of mind. If something arrives damaged, defective, or incorrect, please contact us and we’ll make it right.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and, when helpful, clear photos of the item and packaging so we can review the issue and arrange an appropriate resolution.
Natural Variation
Our pieces are made with natural stone. Variations in color, clarity, inclusions, internal texture, and pattern are part of the material and are not considered defects.
Returns & Exchanges
We do not accept returns or exchanges because of a change of mind, preference, or natural variation between pieces.
Before Sending Anything Back
Please do not send an item back without contacting us first. If a return is required to resolve an eligible issue, we’ll provide instructions directly.
Need Help?
If you have a question about an order, please get in touch.